Support
Need a hand?
Email us and we'll get back to you, usually within a couple of days.
Tell us your phone or tablet model and what happened. A screenshot helps a lot.
Purchases and refunds
Purchases are made through Google Play or the App Store, and refunds are handled there:
- Android: request a refund on Google Play.
- iPhone and iPad: report a problem to Apple.
If a purchase went through but nothing arrived in the game, email us with the order number and we'll sort it out.
Delete your account and data
- In the game: Settings → Account → Delete cloud data. It happens straight away.
- Without the game: email admin@klassicstudios.com with the subject "Data deletion request - WW2 Battle Forces" and the email address linked to your account, or the account ID shown in Settings → Account.
The privacy policy lists what is deleted.